Terms of Service

To avoid uncertainty, a customer who browses or purchases accepts these Terms and the related Refund, Shipping, Privacy, Payment, Contact, About, and FAQ provisions. Store use must be lawful, and information supplied for an order must be current and accurate.

For consistent order handling, sales and delivery are limited to the United States. Standard shipping is free and tracked; processing is 1-2 business days, followed by an estimated 4-6 business days in carrier transit. Delivery dates are estimates rather than guarantees.

In day-to-day application, for 30 days following delivery, customers can seek a no-reason return or exchange. The merchant pays authorized return transportation for those requests and for quality problems, and an issued refund usually appears in 5-10 business days. Personalized merchandise, Final Sale or clearance purchases, gift cards, and opened intimate/hygiene-sensitive goods are not preference-returnable, but defect, damage, mis-shipment, and shortage protections remain.

As the applicable store rule, orders remain cancellable until shipment and then become subject to the Refund Policy. USD is the transaction currency, applicable tax law determines charges, and we reserve the right to stop fraudulent, illegal, unauthorized, or materially erroneous orders.

Questions about these Terms: support@nubyme.shop, 512-660-8485, or 1076 Ashton Ln, Springdale, Arkansas, 72764, United States; support is available Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyme.shop
Phone: 512-660-8485
Physical address: 1076 Ashton Ln, Springdale, Arkansas, 72764, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)